● Rank On AI
Privacy policy
How Rank On AI collects, uses and looks after the details you share with us.
Last updated 18 October 2026
Who we are
Rank On AI is an AI SEO agency based in Melbourne, Victoria, working with businesses across Australia. Our website address is rankonai.com.au.
This policy explains what personal information we collect through this website, how we use it and the choices you have.
Contact form
When you send the quote form on our contact page, we collect the details you enter: your name, email address, website or business name, phone number, the service you are interested in and your message.
We use these details to reply to your enquiry and prepare your quote. We do not sell them, and we do not add you to a mailing list.
Phone calls and emails
If you call or email us, we keep your contact details and notes from the conversation so we can follow up on your enquiry and keep track of the work we do for you.
Our meetings are held over video call. The video call platform handles any data from the call under its own privacy policy.
Analytics
We use Google Analytics to understand how people use our website, such as which pages are visited and how visitors find us. Google Analytics uses cookies and collects details like your approximate location, device and browser. It does not tell us who you are.
You can stop Google Analytics from collecting data about your visits by using the opt-out browser add-on that Google provides.
Cookies
Google Analytics sets cookies in your browser so it can count visits and tell new visitors from returning ones. You can block or delete cookies in your browser settings at any time.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Pages on this site may include embedded content, such as videos or images. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We do not sell or rent your personal information. We only share it with the services that help us run the business, such as our website host, email provider and Google Analytics, and only as far as they need it to provide their service.
If you request a password reset, your IP address will be included in the reset email.
Where your data is sent
Form enquiries are sent to our business email inbox. Analytics data is processed by Google, which may store it on servers outside Australia.
How long we retain your data
We keep enquiry details for as long as we need them to respond to you, provide our services and keep proper business records.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
You can ask to see the personal information we hold about you, ask us to correct it or ask us to delete it. This does not include any data we are obliged to keep for administrative, legal or security purposes.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it was last changed.
Contact us about privacy
If you have a question about this policy or the details we hold about you, email info@rankonai.com.au or call 0485 008 005, Monday to Friday, 9am to 5pm.